If the episode you're listening appears to cut out part way through, then that is probably because it didn't download properly. Sometimes this happens when there is an unusually high load placed on the server by many people trying to download episodes at once.
If your episode is cutting out part way through, first delete the cache on your device. On a browser, you can do this from the "settings" menu. For example, on Chrome, click the button with three parallel lines just right of the URL box. Then click "settings", then "Show advance settings...", then click the button labelled "Clear browsing data..." On Internet Explorer, click the gear icon on the top right of the browser and select "Internet Options". Then click the "Privacy" tab and click the "Clear Sites" button.
Once you have done this, you need to delete the existing local copy of the faulty mp3. It's location will vary, depending on your setting, but if you're not sure you can search your system for it by typing the episode name as the search term. For example "Sword and Scale Episode 33".
If you're on an iPhone you should just be able to delete the episode from the native Podcast app by swiping to the left with your finger over the particular episode you are trying to delete.
Now you should be able to download the episode again and the problem should be fixed. If you're on a PC, make sure you download it to a different folder otherwise you may continue to experience the problem.
If you're still having trouble, please contact us for help using our contact us form.